Refund policy

We truly value every customer and make sure each product is carefully quality-checked before dispatch. We request you to kindly read our policy before placing your order to avoid any inconvenience.

No Return / No Refund

To maintain hygiene and product quality standards, we follow a No Return and No Refund policy.

Once an order is confirmed, it cannot be cancelled, returned, or refunded. We sincerely request you to double-check the size, color, and delivery address before placing your order.

Replacement Eligibility

Your satisfaction is important to us. Replacement will be provided only if:

• You receive a damaged item
• You receive a wrong item

Please inform us within 24 hours of delivery so we can assist you quickly.

Proof Required for Replacement

To help us resolve your concern smoothly, we kindly request:

• A complete unboxing video (starting before opening the sealed package)
• The shipping label clearly visible in the video
• A continuous video without cuts or edits
• Clear photos showing the issue

Replacement may not be possible if:

• Unboxing video is not available
• Issue reported after 24 hours
• Product is used or washed
• Product is not in original packaging
• Minor color variations (due to lighting or screen display)
• Size issues (we request checking the size chart before ordering)

Important Note

We request your understanding that replacement requests may not be approved if proper proof is not available.

Approved replacements will be processed within 3–7 working days.

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