Shipping policy

We work hard to deliver your order safely and quickly 🤍

Order Processing
All orders are processed within 1-3 working days (excluding Sundays and holidays). During peak periods, slight delays may occur.

Delivery Time
Orders are usually delivered within 3-8 working days depending on your location.

Shipping Charges
Shipping charges (if any) will be shown at checkout. Free shipping may be available during special offers.

Order Tracking
Tracking details will be shared via SMS or WhatsApp once your order is shipped.

Delivery Responsibility
Please ensure your address and phone number are correct. We may not be responsible for delivery issues caused by incorrect details or if the customer is unavailable.

Delays
Delivery delays can sometimes happen due to courier issues, weather conditions, festivals, or other unforeseen situations.

Damaged Parcel
If your parcel appears damaged, please record a proper unboxing video. Replacement requests cannot be processed without valid video proof.